1. Calling to Make a Reservation 2. Making an Online Reservation 3. Checking into the Hotel 4. Requesting a Wake-up Call 5. Asking the Concierge for Sightseeing Advice 6. Asking the Concierge for Restaurant Advice 7. Talking to Room Service 8. Calling to Report a Cockroach Problem (1) 9. Calling to Report a Cockroach Problem (2) 10. Asking about the Hotel Gym 11. Asking for More Amenities 12. Asking Where to Make a Copy 13. Calling to Report a Medical Emergency 14. Calling for a Wireless Connection 15. Requesting More Supplies for the Minibar 16. Asking about the Swimming Pool 17. Getting a Taxi via the Front Desk 18. Checking Out 19. Disputing the Bill 20. Storing Luggage for a Few Hours 21. To Hold a Parcel for Pick-up 22. Calling to Cancel a Reservation
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