At a Hotel












1. Calling to Make a Reservation

2. Making an Online Reservation

3. Checking into the Hotel

4. Requesting a Wake-up Call

5. Asking the Concierge for Sightseeing Advice

6. Asking the Concierge for Restaurant Advice

7. Talking to Room Service

8. Calling to Report a Cockroach Problem (1)

9. Calling to Report a Cockroach Problem (2)

10. Asking about the Hotel Gym

11. Asking for More Amenities

12. Asking Where to Make a Copy

13. Calling to Report a Medical Emergency

14. Calling for a Wireless Connection

15. Requesting More Supplies for the Minibar

16. Asking about the Swimming Pool

17. Getting a Taxi via the Front Desk

18. Checking Out

19. Disputing the Bill

20. Storing Luggage for a Few Hours

21. To Hold a Parcel for Pick-up

22. Calling to Cancel a Reservation



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