1. Calling to Make a Reservation
A: I'd like to make a reservation.
B: Can you tell me what dates you would like to stay?
A: I want to stay from April first through the third.
B: That's two nights. What kind of room would you like?
A: I'd like an economy room, please.
B: Do you want two twin beds or one queen bed?
A: I'll be staying in the room alone, so one queen bed is fine.
B: That will be a total of $219. I need your credit card number.
A: I have to pay right now?
B: We need a credit card so we can hold your reservation.
A: What if I need to cancel?
B: You need to let us know 24 hours in advance, or else we charge you regardless.
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