12. Talking to a Curbside Agent


A: Can I check in here at the curb?

B: Sure! Do you have any bags you need to check in?

A: I have one suitcase.

B: That will be $35.

A: Oh, but I paid online already.

B: Can I see your ID and I'll check for you.

A: Here is my driver's license.

B: Sorry about that. You did pay already.

A: I told you so.

B: Looks like you're leaving out of gate 12A, but check the screens inside.

A: Can my mom come with me to the gate?

B: Not unless she is flying with you.